Customer Relationship Management
CRM systems must not be stand-alone solutions. A focus on the company’s corporate goals, support for its customer-interfacing procedures and integration into the existing system landscape are all crucial elements for assuring success. Sage Group identifies the best CRM solution for your organization according to specific criteria, including customer retention, account management, campaign management, and call center interactions. Our pre-implementation CRM consulting services ensure that you meet with success – quickly.
Sage Group’s experience spans the customer relationship management architecture and includes automating and horizontally integrating business process involving front office customer touch points such as sales (contact management, product configuration), marketing (campaign management, telemarketing), and customer service (call center, field service).
We have unmatched experience in following CRM Application solutions:
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